Rest Easy that Your Digital Menus are Working With…
Next Business Day Hardware Replacement
WAND, understands your technology investments are critical to your business. Particularly your digital menus. They simply must work – every day, all day long. Unfortunately, that isn’t always the case, which is why we offer TechProtect to ensure replacement hardware and an on-site technician are available next business day to help with any hardware issues.
- Quick response – just one call into 1-800-RUN-WAND handles all your issues
- Guaranteed next business day hardware replacement
- All required media players and screens
- On-site technician to handle replacement installation
- One-stop service and support from WAND digital menu experts
In short, TechProtect is designed to make your life easier knowing that in the case of a hardware failure you can simply call us and we’ll send a tech over ASAP to replace your hardware.
Frequently asked questions about TechProtect:
How is it determined that an item needs to be replaced?
You simply call 1-800-RUN-WAND and a technician will diagnose your issue and determine if replacement hardware is needed.
Will my display equipment be replaced with the exact same unit?
Yes. Stock is maintained to service the install base over the life of the TechProtect period.
What is the TechProtect coverage period?
If you purchase a WAND Digital Bundle, your hardware is automatically covered for 5 years.
How do I sign up for TechProtect?
TechProtect is automatically included when you purchase a WAND Digital Bundle.