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DIGITAL MENU BOARD BEST PRACTICES

YOUR MENU COMMUNICATES MANY DETAILS TO THE CUSTOMER

To reap all the benefits of digital menu boards, careful consideration and
planning must go into their design and utilization.

Moving from static to digital is a whole new ball game. With a digital medium, the possibilities for how you communicate your message are nearly limitless.

The design for your digital menu board should not just be a replication of your current static menu boards.

As always, your menu design must be well thought out and strategic to align
with your business goals. Layout, colors, fonts, animations, and video all play an important role.

This best practices guide will equip you with a list of items your restaurant should consider when striving to capitalize on digital menu benefits. When used properly, digital menu boards make things easier for management, your customer, and creative teams.

PHOTOGRAPHY & VIDEOGRAPHY

Great photography and videography are key when designing your digital menu boards, Which are an extension of your advertising. The close-up shot of a burger dripping with cheese makes people crave it and more apt to buy; make sure to showcase effectively.

Here are some tips for using photography and videography on your digital menu boards:

USE WHAT YOU HAVE FIRST

Build a library of all images and videos to pull from. While there is no rule on how many photos can be showcased on your menu board, good photography is a critical factor in determining how well something might sell.

ENHANCE STILL PHOTOGRAPHY WITH ANIMATION

Adding subtle animations, such as steam rising off a cup of coffee or panning left to right over your signature dish, enliven your photography and draw attention to your boards with movement.

UTILIZE VIDEO WHERE YOU CAN

Nothing is more captivating than video. It draws attention and creates a memorable experience while influencing buyer behavior.

COLOR & LAYOUT

Your digital menu boards are an extension of your overall brand. The use of color and layout on your digital menu boards is vital to maintaining your brand’s look and feel while making your boards legible.

Things you want to consider:

READABILITY

Your boards should be easy to read from 10-15 feet away. Choosing colors that contrast well help with readability.

COMPETE OR COMPLEMENT

There are two common approaches to adding animation to digital menu boards:
Complementing the menu or competing with the menu for attention. Animation that draws the viewers’ attention away from the standard menu and towards a high-margin or limited time offer would compete for the viewers’ focus. Photography that pans and includes a subtle menu item caption animation would complement the standard menu.

CONSISTENCY

Your photography should have a consistent look throughout your menu boards. If your budget allows, have your photographer take multiple shots of each item from different angles. If your budget is smaller, consider using placeholder photography while designing your layout; that way, you can tell the photographer exactly which angles you would like your photos taken from.

FONT SIZE & STYLE

Your menu boards should be easy to read and understand from a distance. Using a font size of 30pt or larger is recommended, but the smaller type can be used if you choose to have larger screens or have a shorter average distance from your screens.

Tips for choosing a typeface:

TYPEFACES

Choose a typeface that is easy to read and fits your brand. Serif typefaces are commonly used for headers, larger text items, and menu item names. Sans-serif typefaces work best for description text and pricing.

CONTRAST

Dark text on a light background is best for menus with lots of content to read. Most consumers experience less eye strain with this combination, which makes it easier to read all the information. Light text on a dark background is best for scanning menus. This works well for highlighting menu items, as it calls out info the user can scan over, navigating them toward a desired menu section/item with ease.

READABILITY

Test your content. Menus can read differently from computer screen to digital menu board. While your menu may look great and be easy to read on your computer screen, it may not be once it’s on a digital menu board, read from 15 feet away. Make sure to test your content in-house before go-live to ensure all content is easily read.

KEEP THE CUSTOMER IN MIND

YOUR DIGITAL MENU BOARDS CAN HAVE AN AMAZING IMPACT

Keep your goals and motivators for moving digital at the forefront of your menu design. Are you looking to influence buyer behavior? Are you looking to decrease the amount of time customers spend in line?

Utilizing board space for promotions can help the consumer arrive at a decision quickly and give them the perception of a shorter wait time. Using animations will draw a customer’s attention to those items.

Moving to digital allows for the opportunity to re-evaluate the message your menu boards are delivering, and increase flexibility for all your locations.

DAYPARTS

Utilizing dayparts is one of the easiest ways to add new life to your digital menu boards. Adjusting your menu based on the time of day can offer significant value to your business, allowing you to highlight different items throughout the day. Common dayparts are breakfast, lunch, and dinner, while some companies also utilize happy hour and late night dayparts.

Restaurants with digital menu boards can quickly and easily move from one mealtime to the next, incorporating new products or promotions during a mid-day or dinner rush.

Motivation for utilizing dayparts vary between brands, but common reasons include:

TRANSITIONS

Promotions to help transition from one mealtime to another

LEVERAGING THE TIME BETWEEN MEALS

Incorporating snack options for customers between meals

PROMOTIONS

Promoting easily-made or high margin products during busy time periods. Promoting surplus or soon-to-expire items on a restaurant-to-restaurant basis.

PLAN AHEAD

One of the biggest advantages of digital menu boards is the ease in which you can roll out new menu offerings and/or LTOs. It’s crucial to plan for any possible menu changes when setting up your digital menu boards for maximum flexibility. Consider frequency of menu item changes, LTOs, daily/weekly specials, etc. when designing your boards.

Setting up LTOs and promotions in advance allows for the best use of them in your marketing strategy.

Creating a library of the promotional material allows sites to easily customize their boards to influence buyer behavior based on business needs.

Utilizing dynamic text allows for customization on prices or certain menu items at a single site, region or company-wide.

TESTING & FLEXIBILITY

COMPARING APPLES TO APPLES AND ORANGES TO ORANGES

Keep notes about your digital menu board goals and how your boards perform (e.g. overall food sales, key menu item sales, average ticket size increase). Designating certain areas of your menus for product testing can help test new products prior to site-wide rollout or permanent menu addition.

Use A/B testing to test different layouts, promotions, menu mixes, etc. Running a test for 30-60 days allows you to see the full impact. Once your tests are complete, use the collected data to make necessary changes that maximize positive outcomes in your restaurants.

ABOUT OUR AWARD WINNING CREATIVE SERVICES

We are an agency inside of a business. Our diverse team is comprised of creative project managers, designers, animators, and deployment specialists. Each member of our team provides specific areas of expertise throughout our creative process. We create custom, award-winning digital menus, and promotional advertising. It is what we do… It is all we do.

ABOUT WAND CORPORATION

WAND Corporation is the global technology leader for the restaurant industry partnered with the most well-known and world-class brands in the business. Delivery in on our mission to be the greatest restaurant management and technology partner in the world, WAND delivers Digital Menu Board, Point of Sale and Back Office through the next generation cloud-based Total Restaurant Managment (TRM) platform.

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