Support Packages
According to recent third-party research, support is the eigth most important aspect to 1st time buyers of a POS system. As for 2nd time buyers rank support as the most important feature for a POS system. WAND Corporation welcomes many 2nd time buyers with our dedicated 24 x 7 x 365 in-house support staff. We have over 22 years of experience with QSR-specific system support, tailored to fit your needs.
1 Year Warranty |
Standard |
Exchange |
Onsite |
|
| Repair Cost | FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. | Customer pays for time and materials | FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. | FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. |
| Hot Swaps | NO | NO | YES | YES |
| Shipping | FREE (3-5 day ground) Customer ships hardware to us and we ship back *Next day air extra | Customer pays for shipping both ways | FREE (3-5 day ground) Customer ships hardware to us and we ship back *Next day air extra | FREE |
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