Support Packages
* We are simultaneously exchanging POS hardware: your damaged hardware for fully operational hardware!
1 Year Warranty |
Silver |
Gold |
Platinum |
|
| Repair Cost | FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. | Customer pays for time and materials | FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. | FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. |
| * Hot Swaps | NO | NO | YES | YES |
| Shipping | FREE (3-5 day ground) Customer ships hardware to us and we ship back *Next day air extra | Customer pays shipping both ways | FREE (3-5 day ground) Customer ships hardware to us and we ship back *Next day air extraz | FREE |
| On Site Maintenance | NO | NO | NO | YES |
