Support Packages

* We are simultaneously exchanging POS hardware: your damaged hardware for fully operational hardware!

 
1 Year Warranty
Silver
Gold
Platinum
Repair Cost FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. Customer pays for time and materials FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god. FREE Does not include water damage, dropping equipment, lightning strikes, or other acts of god.
* Hot Swaps NO NO YES YES
Shipping FREE (3-5 day ground) Customer ships hardware to us and we ship back *Next day air extra Customer pays shipping both ways FREE (3-5 day ground) Customer ships hardware to us and we ship back *Next day air extraz FREE
On Site Maintenance NO NO NO YES