FAQs

Alter Past Data The Alter Past Data screen allows users to access and change data which has been previously entered into the system through the Deposits module, the Pull Drawer module, or the User Defined module.  For more information, see the articles specifically dealing with those modules.
BRA Report The Paid Out module, also known as the B.R.A. Report, is used to enter and review Paid Ins, Paid Outs, Weather codes, and Deposit Bag numbers.  This is a specialized report generator created at the request of B.R.A. which was originally called the B.R.A. Report.
Closing Procedure The Closing Procedure module is designed to assist managers in processing a defined series of tasks which will assure that all functions requiring attention at the daily close of business are performed.
Deposits  The Deposits screen is used to enter Deposit information into the Wand Back office system.
DOC Sheet The Daily Operational Control (DOC) Sheet is an Excel based report the pulls together various key numbers throughout the system into a single report.  This allows Wand the ability to modify the report to customer specifications.  Multiple reports can be created and modified for customer use.
Edit Emp File The Edit Employees screen is used to make changes to employee records
Edit Pswd The Edit Passwords module allows for setting and adjusting security levels and passwords for managers.
Food Inventory The Food Inventory (RAW PRODUCTS) menu allows for the navigation of modules which facilitate the management of inventory and the tracking and reporting of food costs.
Home Delivery The Home delivery module provides for the maintenance of the customer database used by TSPOS to facilitate deliveries. 
Main Menu The Main Menu is the first screen that will appear when logging into the Wand Back-Office Program.  All sub-menus are available for use on this screen.
Projected Sales The Projected Sales Menu provides access to projections of sales.  These projections are based upon a four week weighted average of historical sales.  Projections of future sales are extremely useful when anticipating prep-to and build-to requirements as well as staffing requirements. 
Pull Drawers Pull Drawers allows a manager to compare the contents of the cash-drawer or server-bank against the record of register totals.  These screens provide the means for reconciling the comparison.  The Pull drawer operation is performed from the manager menu in the TSPOS application.
User Defined Although the variety of reporting options and data sources in the TSWand application are extremely broad, individual users may decide to incorporate more specialized labels and data into their reports.  The User Defined screen in TSWand provides this flexibility.
     

Basic Operational Reports
Accounting Report Menu The Accounting report is identical to the Sales Report except that the Accounting Report includes information on Deposits and Voids as well as the information on Sales.  The accounting report details all sales data for a site.  This includes sales, the taxes collected on the sales, deposits, coupons, discounts, voids, and totals itemized by different send type and payment type.
Cash Control Report Menu The Cash Control Report is a summary of pull drawer activity during the current day, or for the time period selected.  The information in this report includes the name of the employee who was logged on at the time of the pull, the name of the manager who authorized the pull, the time of the pull, the cash responsibility for the drawer at the time of the pull, the declared contents of the drawer, and any over or shorts for each pull.
Coupon Report Menu This report is very similar to the transaction report, but only includes those transactions involving a discount or coupon.
Credit Card Report Menu The Credit Card report provides both a summary of card activity, and a details on each credit card transaction including the time of the transaction, the card number, the transaction number approval codes, and merchant ID code.
Delayed Order Report Menu In situations where an advance order is taken which is to be completed in advance of a pickup or delivery date and time, these orders may be submitted to the order queue in a deferred state which will then automatically appear in the queue as an active order when the date and time in the Order time field has been reached.
Hourly Report Menu This report details the hourly sales statistics for total food sales sectioned by either send type or register.  For information on switching between these views, see the Options notes for this article.
Open Order Report Menu This report details any orders which have not been completed at the time when the report was run.
Sales Report Menu The Sales Report details all sales data for a site.  This includes sales, the taxes collected on the sales, coupons, discounts, voids, and totals itemized by different send type and payment type.  The Sales Report is identical to the Accounting Report except for the absence of information on deposits and voids.
Speed of Service Report Menu The Speed of Service report provides an analysis of service or prep times. It can be divided into different dayparts or time segments and will provide the average service time for each of these segments.
Transactions Report Menu This report provides detailed information on each transaction recorded by the system.
     

Fund-Based Reports
Cash/Tips Report Menu The Cash/Tips Report lists the declared gratuity for each employee and the amount of sales against which the gratuity is figured.  These gratuities are declared during the logout process of each employee who is in a department which is defined as receiving tips.
Deposits  Report Menu The validity of the Deposit Report depends entirely upon the validity of the data entered in the TSWand Deposits module.  The Deposit Report lists all of these daily deposit entries and their amounts.  It will then compare the total of all deposits against the register total and provide a variance for the report period.  Redeemed Gift Certificates and Non-Sale deposits are not included in this report. 
Paid Out by Store Paid Out Menu Unlike the Paid Out Daily Report, the Paid Out by Store Report may include data for a range of dates.  For information on selecting a date range, see the Options notes for this article.
Paid Out Daily Paid Out Menu This is actually two separate itemized reports.  The first of these is the Daily Report which totals  petty cash, sales, tax and deposit information.  It has a signature line and is designed to be signed by a manager.  The second part of this report is the Credit Card Deposit Report which itemizes credit card deposits for each type of credit card and supplies a total for all credit card deposits.
Skims Report Menu This report provides an itemized list of all skims which were recorded on the system within the time period selected.  It details the date, time, register and employee as well as the drawer pull against which the skim will be counted.
     

Security Reports
Cashier Summary Report Menu The Cashier Summary Report provides detailed information about each employee. It will list each employee and report total sales, void and inline void amounts, coupons/discounts, meals rung in, and cash over/short. It can also be configured to track each employee’s processing of one selected item such as biggie size % or a particular menu item. 
Inline Voids Report Menu An inline void is the cancellation of a portion of an order prior to cashing out.  The Inline Voids Report details the quantity and total value of these cancellations by register and by time period as well as sub-column totals for each register during the selected date range.
Keypresses Report Menu The Keypresses Report provides a detailed record of all interaction with TSPOS on all registers. It is also a record of error messages and openings of the cash-drawer using the key.
Kp/Transaction Report Menu The Kp/Transaction Report will list in detail, every transaction that has any kind of a void, delete or cancel item somewhere in the order. In addition, it will also include every keystroke that was used to complete the order.
Manager Report Report Menu The manager report quantifies the functions of the TSPOS software which require manager authorization.  For each manager, this report will track the quantity and amount of voids, meals, coupons and discounts as well as the number of uses of the No Sale function.
Safe Control Labor Report Menu The Safe Control Report provides an accounting of the contents of the safe.  It details all declarations of safe contents made in the TSWand Deposits module.  Each line of this report details the login and log out cycle of the safe and the exact contents of the safe during this cycle.
Server Summary Report Menu The Server Summary Report provides detailed information about each server. It will list each server and report the quantity and amount of several key items.  It will track total sales, void/inline voids amounts, coupons/discounts, meals rung in, and cash over/short. It can also be configured to track one selected item such as a biggie size % or a particular menu item.
Voids Report Menu This report provides detailed information on each transaction containing a void which has been recorded by the system.  This includes cancellations of entire transactions as well as cancellations of portions of transactions (inline voids.)
     

Inventory Reports
Build-To Projected Sales Menu The Build-To Report provides a forecast of anticipated food preparation requirements.  It is based upon projected sales and available inventory, so these data must be current in order to assure accurate projections.
Detailed Ideal Inventory Summary The Detailed Ideal Report, also known as the Itemized Ideal Raw Product Report, provides an itemized listing of all sales items containing a particular raw product.  The report lists the sales items containing the raw product, and reports usage statistics for each including Ideal Usage.
Food Cost Food Inventory Menu This report provides detailed food cost statistics organized by raw product ID.
Food Theoretical Food Inventory Menu The Food Theoretical Report provides in-depth analysis of food efficiencies.  It provides a daily, weekly or monthly snapshot of food cost activity and will evaluate actual inventory usage including recipes, menu mix, and other data to calculate ideal usage.
Inventory Delivery Food Inventory Menu The Deliveries Report tracks invoices representing deliveries which have been accepted.
Inventory On Hand Food Inventory Menu  
Inventory Summary Inventory Summary The Inventory Summary Report provides a weekly summary of inventory activity including deliveries and transfers.
Menu Mix Report Menu The Menu Mix report is organized by sales group, listing all sales items and providing detailed sales statistics for each.
Plufile Designer During the creation of the TSPOS interface design process it is not unusual for hundreds of sales items to be defined.  While the Sales Items Properties window allows these sales items to be viewed one at a time, it may be preferable to generate a comprehensive summary of all defined sales items and their major properties.  This is the role of the Plufile Report.
Prep-To Projected Sales Menu The Prep-To Report provides a forecast of anticipated food preparation requirements.  It is based upon projected sales and available inventory, so these data must be current in order to assure accurate projections.
Projected Sales Projected Sales Menu The projected Sales Report provides a forecast of likely sales based upon historical sales data.  It will detail projections based upon weighted averages of this data and can produce results for Net Sales, Gross Sales or Food Sales.
Raw Product Food Inventory Menu The Raw Products Report provides an inventory of all raw products and is organized by Menu Mix.
Recipe Recipe Editor The Recipe Report describes in detail the raw products which are used as ingredients in sales items.
Sales Cost Food Inventory Menu This report provides detailed Cost of Sale statistics itemized by sales item and grouped by Menu Mix.
Suggested Order Guide Food Inventory Menu The Suggested Order Guide (SOG) is designed to generate optimal food ordering forecasts based upon projected sales.  When the Suggested Order Guide procedure is performed it will produce a report detailing a suggested order based upon projected usage.  Any expected deliveries may be subtracted from this suggested order to produce an adjusted order which can be used to guide purchasing decisions.
Transfer In Food Inventory Menu Occasionally, different stores belonging to the same franchise will find it necessary to transfer inventory between themselves.  Since doing so produces a change in inventory counts which are not registered as deliveries, sales, or waste, these changes must be registered as transfers.
Transfer Out Food Inventory Menu Occasionally, different stores belonging to the same franchise will find it necessary to transfer inventory between themselves.  Since doing so produces a change in inventory counts which are not registered as deliveries, sales, or waste, these changes must be registered as transfers.
Zero Movement Report Menu The Zero Movement report lists all inventory items which have not been a component of a sale within the date range specified.  The list is sorted by Menu Mix.
     

Labor Reports
15-Min Labor Labor Reports Menu The 15 Minute Labor report simply itemizes labor hours according to a 15 Minute interval.  Hours reported are rounded-up to the next regular 15 minute interval.
Approaching Overtime Labor Reports Menu  
Clock In/Clock Out Labor Reports Menu The clock in/out report provides a listing of each employee’s clock in or out times for a particular time period.  It includes every time when an employee has clocked in or out as well as a listing of regular, overtime and total hours for each segment.   It also has the capability of including day total hours as well as week total hours.  Another option that can be included is listing the total pay for each segment and the department clocked in under. The report also gives a “grand” total hours and total pay for the entire time period selected.
Detailed Employee Labor Reports Menu This report can include detailed employee data on active employees, inactive employees or both.  A record will be printed for each employee.  If an employee is assigned to multiple departments, a record will be printed for each department membership.
Drive Thru Grade Report Menu The drive thru report provides an analysis of the drive thru service times. It works in conjunction with your Drive Thru Timer to provide the average drive thru times for designated time segments. The report will break the total time into a menu time average, a queue time average and a window time average.
Driver Summary Report Menu The Drivers Summary report details the statistics for delivery drivers including the order totals, tips, charges, and the amount of time spent on each delivery.  The report includes a summary which gives the totals for these statistics as well as average time out per delivery.
Employee File Labor Reports Menu This report displays the basic information contained in the Employee File.  It displays each employee’s name and ID number and can optionally display each employee’s Social Security number and telephone number as well.
Employee Hours by Department Labor Reports Menu The Labor by Department Report  details employee hours worked, grouped by the department to which the employee belongs and was clocked into when the hours were worked.  The report may be run on selected employees and/or selected departments.  For information on selecting employees or departments, see the Options notes for this article.
Labor Labor Reports Menu The Labor Report provides a total of labor hours and pay for one day or a particular time period.   It will provide a total for each employee of hours worked, any overtime hours and total pay. The report also can be broken down into departments, with separate totals for each as well as a “grand” total for the entire report.
Labor Violations Labor Reports Menu Currently in construction.
Manual Adjustment Labor Reports Menu Occasionally automatic time clock systems may require that the records of clock in and clock out activity be altered.  For example, if an employee forgets to clock out and is then automatically clocked out during the performing of the Closing Procedure, the employee’s time clock record should be adjusted.  But, while this may be necessary occasionally, it is not the normal practice.
Order Time Report Menu The order time report provides a quantified report of the amount of time taken to enter an order.  It tracks the elapsed time from the first keypress on a new order to the cashing out of that order.  These orders are ranked according to a scale containing 8 15-second gradients up to the period of 2 minutes, and a final ranking for those orders which took more than 2 minutes to enter.
Payroll Labor Reports Menu The payroll report will provide a listing of each employee’s total hours for each day of the week as well as a weekly total. It will also provide a weekly total of any overtime or double time accrued by any one employee. The report also has the capability of separating minors into a separate category. It also may be configured to separate all employees into their respective labor categories.
Productivity Labor Reports Menu The Productivity Report provides detailed sales and labor statistics on an hourly basis.  In addition to the hourly statistics, this report can generate statistics for any regular segment of an hour.  For more information on configuring these time segments, see the Options notes for this article.
Projected Labor Projected Sales Menu The Projected Labor Report compares projected sales and labor cost statistics to actual sales and actual labor cost for a series of 48 thirty-minute time segments for a given day.  For each thirty minute segment, the report details actual sales and projected sales as well as actual labor costs and projected labor costs.  The report also details the difference between the actual and projected labor costs.
Resident Alien Expiration Labor Reports Menu This report lists the names of employees in the Employee database who possess Alien ID numbers.  The report details the Resident Alien ID numbers for each of these employees as well as the expiration dates for those IDs.
Terminations Labor Reports Menu This report details all personnel which were terminated during the reporting period.
Weekly/Bi-Weekly Labor Labor Reports Menu This report includes the sales recorded for each employee, as well as the tips they declared and the department that they were clocked in under.
     

Management Reports
Consolidated Central Office Currently in construction.
DOC Reports DOC Menu Currently in construction.
Emp/Mgr Meals Report Menu Many restaurants offer discounted meals to employees as a portion of compensation.  The Employee/Manager Meals Report tracks the use of this benefit by employees and managers.  The report lists the name of the person receiving the discounted meal as well as the name of the manager who approved the meal.
Scheduler Scheduler Module Currently in construction.